Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content.

Synchronoss is seeking a Strategic Sales Director to drive our North American business development efforts. This role is designed for a results-driven, consultative sales professional with a deep understanding of enterprise software, SaaS, and telecom/media/technology sectors. Our sales cycles are complex and long-term, requiring patience, strategic vision, and relentless perseverance. Success in this role demands a hands-on, self-driven sales person who thrives in a small but highly strategic team, where every deal is high-impact and requires deep customer engagement. The ideal candidate is passionate about connecting client strategies with our products and services to drive meaningful business outcomes.

The Strategic Sales Director will be responsible for identifying, qualifying, and closing complex deals while building long-term partnerships with key enterprise clients. This role requires a high level of strategic thinking, strong financial acumen, and the ability to navigate customer organizations to influence decision-making at the executive level. The Strategic Sales Director will report to the Senior Vice President of Customer Success & Revenue Delivery and collaborate with internal teams, including marketing, product development, and customer success.

Sales Leadership & Strategic Growth:

• Develop and execute a comprehensive sales strategy aligned with business objectives, focusing on enterprise clients in North America.
• Own the full sales cycle—from qualification and business case development to creating and delivering pitch materials, contract negotiation and closure.
• Establish, manage, and maintain a robust sales pipeline, ensuring accurate forecasting and reporting.
• Consistently exceed sales quotas by driving high-value, consultative sales engagements.

Client Engagement & Business Development:

• Thoroughly qualify sales opportunities, understanding key decision-making processes, criteria, and timelines.
• Establish trusted advisor relationships with C-level executives and senior decision-makers, ensuring deep understanding of client business goals and strategic priorities.
• Partner with customer organizations to develop financial models and ROI-driven business cases that align with their budget constraints and desired business outcomes.
• Identify, cultivate, and manage partnerships with third-party companies (distributors, alliance partners, etc.) to expand market reach and enhance client value.

Consultative Sales & Value Proposition Alignment:

• Work closely with clients to define business outcomes, map solutions to their strategic initiatives, and deliver measurable ROI.
• Creatively navigate customer organizations, adding value by crafting compelling use cases and financial justifications.
• Recognize and address potential objections early in the sales process to accelerate deal closure.
• Develop tailored sales presentations and proposals that effectively communicate Synchronoss' value proposition to different buying roles.

Collaboration & Internal Alignment:

• Partner with marketing and product management to accurately present our product and service capabilities in the context of client needs.
• Work with internal teams to develop implementation business cases, external-facing proposals, and contract documentation.
• Maintain strategic account plans for target prospects, ensuring alignment between customer priorities and pipeline development.
• Facilitate a relationship mapping strategy, ensuring strong connections between client decision-makers and internal Synchronoss stakeholders.

Sales Operations & Performance Management:

• Maintain an accurate sales pipeline in CRM tools, ensuring adherence to internal processes and best practices.
• Regularly update leadership on sales forecasts, deal progression, and market trends.
• Monitor key performance indicators (KPIs) to identify opportunities for improvement in sales strategies and execution.

• 7+ years of enterprise sales experience, ideally in a SaaS subscription or enterprise software environment.
• Proven Enterprise Sales Success: Demonstrated ability to drive consultative sales, manage complex sales cycles, and exceed revenue targets.
• Strategic Thinking & Business Acumen: Ability to analyze market trends, develop sales strategies, and align solutions to client business needs.
• Financial Selling & ROI Justification: Strong financial modeling skills to create winning pricing proposals and to build compelling business cases and justify investment decisions.
• Executive-Level Communication: Exceptional facilitation and presentation skills, with the ability to influence and engage C-level executives as well as professional communication (both verbal and written) to grab customer attention, create a compelling vision for collaboration that clearly connects our value proposition with the customer needs.
• Cross-Functional Collaboration: Ability to work collaboratively with marketing, product, and customer success teams to drive sales success including ideation and development of lead generation communications, design of commercial models that are mutually beneficial as well as sales material that articulate our business value.
• Sales Process & CRM Expertise: Proficiency in using CRM and sales analytics tools to track pipeline and performance.
• Industry Knowledge: Experience selling SaaS, cloud, IoT, or digital services in telecom, media, technology, insurance, or entertainment industries.
• A self-starter with high energy, creativity, and a strong internal drive for results and who is not afraid to roll up one’s sleeves in working with the team in order to drive sales success.

• Proven track record of collaborating with Telecom Operators, MSOs, and MVNOs.
• Demonstrated success in enterprise-level sales within the B2B-to-C SaaS platform sector.
• Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
• Ability to work with a strong and collaborative team to drive desired sales and account outcomes, to learn and grow in your field and be a critical part of our continued growth.

• Competitive Salary + Bonus
• Flex Time PTO
• Healthcare
• 401K
• Vision
• Dental

Synchronoss is proud to be an Equal Opportunity Employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.